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Our Terms & Conditions Keep Your Account Safe

When you open an account with gosok88, you're entering into a straightforward agreement that protects both of us.

Account creation and verificationDeposit and withdrawal rulesDispute resolution process
gosok88 Our Terms & Conditions Keep Your Account Safe
GET IN TOUCH

Contact Us About Your Account or These Terms

Live chat Open your account and tap the chat icon in the lobby.
Email support Send queries about these terms, data requests or account disputes to [email protected].
Account settings Head to your account settings in the lobby to update your contact details, view…
YOUR DATA AND SECURITY

How We Protect Your Information

Account verification

When you open an account, we ask for your email, phone number and a password. Before your first withdrawal, we verify your identity to prevent fraud. This keeps your account and our platform secure from misuse.

Encryption and storage

All data you send to gosok88—deposits, withdrawal requests, login details—travels over encrypted channels. We store account records in secure systems that only authorised staff can access. Passwords are hashed and never stored in plain text.

Payment data handling

When you deposit via DANA, OVO, GoPay or QRIS, payment data goes directly to the provider. gosok88 does not store your payment credentials. We record only the transaction reference and amount for your account ledger.

Cookies and tracking

Our site uses cookies to remember your login session and to detect fraudulent access attempts. You can see which cookies we use in your browser settings. We do not sell cookie data to third parties.

Data retention and deletion

We keep your account data for two years after your last activity. If you request account deletion, we remove personal data except transaction records, which we retain for regulatory compliance and dispute resolution.

Requesting your data

You can ask for a copy of all your data—account details, bets, deposits, withdrawals—by emailing [email protected] with your account email. We deliver the file within 7 business days.

Your Questions About These Terms Answered

Use the 'Forgot Password' link on the login page to reset it. If you believe someone else accessed your account, contact live chat or email support immediately with your account email. We'll freeze the account while we investigate and help secure it.

Deposits via DANA, OVO, GoPay or QRIS usually complete within seconds, so cancellation is not possible after submission. Withdrawals can be cancelled if we haven't processed them yet—contact support within 2 hours of requesting a withdrawal.

Log into your account and check your transaction history in the wallet section. Every bet, deposit and withdrawal shows there with a timestamp. If you see something that doesn't match, email support with a screenshot and the transaction reference number.

Yes, one set of terms covers your account across all devices—phone app, tablet, or desktop browser. Your account is the same on each. Deposits and withdrawals work the same way regardless of which device you use.

Our core terms apply to all Indonesia players where local law permits. Access to specific games and payment methods depends on local law and your location. Check the lobby when you log in to see which options are available for you.

No, your account is for your use only. Account sharing is not allowed under these terms. If we detect sharing or multiple accounts from one person, we may suspend the account and withhold any balance for investigation.

Contact us via live chat or email with details of the issue—game name, time it happened, and what went wrong. We log the report and review the session recording. We respond within 7 business days with our findings and any correction needed.